Productivity Score supports the journey to digital transformation with insights about how your organization uses Microsoft 365 and the technology experiences that support it. Your organization's score reflects people and technology experience measurements and can be compared to benchmarks from organizations similar in size to yours.
It provides:
• Metrics to help you see where you are on your digital transformation journey.
• Insights about the data to help you identify opportunities to improve productivity and satisfaction in your organization.
• Recommended actions you can take to help your organization use Microsoft 365 products efficiently.
• We provide metrics, insights, and recommendations in two areas:
People experiences: Quantifies how the organization works using Microsoft 365 categories like content collaboration, mobility, communication, meetings, and teamwork.
For each of the mentioned categories, we look at public research to identify some best practices and associated benefits in the form of organizational effectiveness. For example, Forrester research has shown that when people collaborate and share content in the cloud (instead of emailing attachments), they can save up to 100 minutes a week. Furthermore, we quantify the use of these best practices in your organization to help you see where you are on your digital transformation journey.
Technology experiences: Your organization depends on reliable and well-performing technology, as well as the efficient use of Microsoft 365. Endpoint analytics helps you understand how your organization can be impacted by performance and health issues with your hardware and software. Microsoft 365 apps health helps you understand whether the devices in your organization are running Microsoft 365 apps on recommended channels.
Before you begin
See What is Endpoint Analytics for an overview and prerequisite details. To learn more about Microsoft 365 network connectivity insights, read the network connectivity overview.
For people experiences data, you need a Microsoft 365 for business or Office 365 for enterprise subscription. For endpoint analytics data for your tenant, you need to add Microsoft Intune to your subscription. Intune helps protect your organization's data by managing devices and apps. Once you have Intune, you can turn on endpoint analytics within the Intune experience. To learn more about Microsoft Intune, see the Microsoft Intune documentation.
Productivity Score is only available in the Microsoft 365 admin center and can only be accessed by IT professionals who have one of the following roles:
1. Global admin
2. Exchange admins
3. SharePoint admin
4. Skype for Business admin
5. Teams admin
6. Global Reader
7. Reports Reader
8. Usage Summary Reports Reader
Only an IT professional with the Global Administrator role can sign up or opt in a tenant for Productivity Score.
The role-based access control model for Productivity Score helps organizations further digital transformation efforts with Microsoft 365 by providing the flexibility to assign roles to IT professionals within an organization.
Microsoft is committed to protecting individual privacy. This privacy document explains the controls we provide you, as your organization's IT administrator, to ensure that the information is actionable while not compromising the trust you place in Microsoft.
You can access the experience from Microsoft 365 Admin home under Reports > Productivity Score.
The score is calculated based on -
Your Productivity Score is based on the combined scores of your people and technology experiences categories. Each category is weighted equally, with a total of 100 points. The highest possible Productivity Score is 800.
Score categories
1. Communication (100 points)
2. Meetings (100 points)
3. Content collaboration (100 points)
4. Teamwork (100 points)
5. Mobility (100 points)
6. Endpoint analytics (100 points)
7. Network connectivity (100 points)
8. Microsoft 365 Apps Health (100 points)
9. Total possible = 800 points
In each score category, we quantify the key indicators for how your organization is using Microsoft 365 in its journey towards digital transformation. We provide 28-day and 180-day views of the key activities. We also provide supporting metrics that are not part of the score calculation, but are important for helping you identify underlying usage statistics and configurations that you can address.
Products included in Productivity Score
Productivity Score includes data from Exchange, SharePoint, OneDrive, Teams, Word, Excel, PowerPoint, OneNote, Outlook, Yammer, and Skype.
Your organization's score is updated daily and reflects user actions completed in the last 28 (including the current day).
To learn more about Microsoft 365 Productivity click on O365CloudExperts.com
Regards,
Technical Consultant- Apps4Rent
